Frequently Asked Questions:
Q: What forms of identification do you accept?
A: We accept:
-State Driver’s License
-State Identification Card
-Valid Passport
-Valid Military Identification Card
-Valid Prison Identification Card
All of the above forms of identification MUST not be expired, and MUST have a photo, date of birth, and full legal name.
If you have an EXPIRED form of identification:
You must present your expired identification along with your new temporary identification from the DMV. It cannot be a receipt, and it must contain your full legal name as well as an expiration date.
Q: Do you accept Debit or Credit cards?
A: Unfortunately we do not accept credit cards, however we do accept debit cards through a cashless ATM machine! Our debit system does charge a $3.50 service fee and goes by $5 increments. If your patient consultant has to round up to the nearest $5 during your transaction they will give you the difference from the round up in cash, however, we can not refund the $3.50 fee. We also have an in-store ATM machine as well!
Q: Do You Include Tax in Your Pricing?
A: Yes, and for total transparency you can view our tax breakdown by clicking the link below!
Q: Do you accept Apple Pay/Mobile Payment?
A: No, we currently do not accept any form of mobile payment for in-store purchases.
Q: Do You Accept Product Returns?
A: We only accept returns on cartridges and disposables that have been damaged by a factory malfunction. The cartridge must be over half-way full and you must bring the original packaging and the itemized receipt.We do not accept returns on flower, concentrates, or edibles - all sales are final.
Q: Do You Need a Medical Recommendation to Shop?
A: If you are under 21 you will need a valid medical recommendation and a valid copy of identification.
If you are 21+ all you will need is a valid copy of photo identification.
Q: What Do I Need to Bring if I am a Caregiver / Purchasing for Another Patient?
A: You must bring a designation of caregiver form written by the patient’s treating physician and a valid form of identification. If you do not have a designation of caregiver form you MAY NOT make a purchase for anyone else but yourself.
Q: How Many Times Can I Purchase Daily / What is the Daily Limit I Can Purchase?
A: Each patient is allowed up to two transactions a day.
-
Daily flower limit: 28.5 grams (1 oz + .5g) TOTAL
-
Daily Concentrate Limit: 8 grams TOTAL
Q: Are Our Products Tested?
A: Yes! All of the cannabis products we carry are fully compliant and have been tested by a third-party laboratory to make sure they are safe for use / consumption and are tested for their potency levels as well.
Q: What Are Your Security Protocols?